HOW TO WORK WITH US
Six steps from first message to loaded pallet. Every step has a fixed trigger, a fixed output and one person accountable for it — so nobody is guessing where the order stands.
Send the model or the use case, quantity, material, decoration, packing and destination. With those six points we can price against a real specification instead of a guess. If the product does not exist yet, start with the development routes instead. — usually within one working day.
Before mass production you approve a physical sample: colour against the chip, logo position and size, lid fit, wall thickness and how the surface feels in the hand. Sample lead time is 7–12 days from artwork approval. Sample fees and courier costs are refunded against the bulk order — see free samples.
The approved sample becomes the specification. We issue a proforma invoice with model, material, decoration, packing, quantity, price basis and delivery date. Production is scheduled once the deposit clears.
Moulding, then decoration, then assembly. You get a production schedule with the dates that matter — material in, moulding start, decoration start, packing start — and a photo update at each milestone. The full route is on the manufacturing process page.
In-process checks plus a final AQL inspection before packing: appearance, dimensions, leak test where relevant, colour against the approved sample, print adhesion and carton drop. Reports and photos come to you. AQL levels, test items and the reports you receive are set out under quality control.
We book against your forwarder or quote freight ourselves. Documents — invoice, packing list, and certificate of origin where needed — go out before the container is sealed, not after. Cartons and pallet patterns are agreed earlier, under custom packaging.
ORDER SHIPPING
Four routes cover almost every order we ship. The right one depends on volume, deadline and how much of the customs paperwork you want to handle.
SEASea Freight (Ocean Shipping)Best for: large volumes, bulk orders, cost-sensitive shipments
AIRAir FreightBest for: urgent orders, medium volumes, high-value products
COURIERPhoto: An Errant Knight / Wikimedia Commons · CC BY-SA 4.0 · Display cropped. Carrier illustration only.
Express Courier (DHL / FedEx / UPS)Best for: samples, small orders, urgent deliveries
RAILRail Freight (China–Europe Routes)Best for: medium volumes between Asia and Europe
DOOR TO DOOR
We quote FOB Shenzhen as standard. If you would rather not run your own freight forwarder, we can quote landed: export clearance, ocean or air leg, import duty and the final delivery to your warehouse or an Amazon FBA centre, on one invoice.
The classic sea-freight-to-door route. After arrival the container is cleared and delivered by local carrier. Cost-efficient above roughly 3 CBM; the last leg usually takes 3–10 days after the port release, depending on the carrier's schedule.
The sea leg stays the same, but the last mile is split into parcels and handed to a domestic courier. For mid-volume orders this is usually faster than a full truck and cheaper than flying, with a practical minimum around 50 kg.
Built for brands and bulk buyers. We are a factory in Shenzhen, not a trading company, so the payment route matters: it decides who carries the risk between the deposit and the container.
Below are the channels we actually accept. If anyone asks you to pay into an account that is not on this list, stop and call the number on our contact page before you send anything.
We only accept payment through the channels below. Any request outside them is not from us — verify first at christoph_enrico@hotmail.com.
Recommended for bulk and repeat orders
The standard for international trade and the cheapest route: bank charges are typically USD 20–40 per transfer regardless of amount.
Normal terms are 30% deposit to schedule production, 70% against the copy of the bill of lading. For repeat customers we can discuss other splits.
Best if you want the order held by a platform
We rank first in the bottle-opener category on Alibaba, and orders placed through Trade Assurance are covered by the platform's payment protection.
The money is held until the agreed shipping date and inspection terms are met, which suits first orders and buyers who have not worked with a Chinese factory before.
Samples and small trial orders only
Convenient for sample fees and small trials, but the processing fee is high, so we pass it through at cost rather than absorbing it into the unit price.
A 5% surcharge applies to PayPal payments; for bulk orders please confirm in advance whether it can be accepted at all.
From a sketch or an existing model to pallets on a boat — send the six points and we will come back with a specification, a price basis and a date.
